I've worked with different management consultants over the course of my career, and I put FMI right at the top with respect to their coming in and spending the first parts of our time together really trying to learn our priorities.
Because of their experience in the industry they came up to speed quickly.
FMI did a very nice job of really listening to what we were trying to get out of this without trying to prescribe something right off the bat.
I just was very impressed and pleased with the approach FMI suggested.